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Spa Policy

Gift Certificates

Gift Certificates may be purchased for a specific dollar amount, or for a specific service.Gift Certificates cannot be refunded or redeemed for cash, have no cash value and cannot use as tip. Please present voucher or gift card to spa staff at time of check-in. Cannot be combined with other voucher or coupon for the same transcation.
Voucher or gift card is not valid without a signaure and expiration date by an authorized staff. Suki Day Spa is not responsible for lost or stolen Gift Certificates.

Reservation Deposits

All appointments booked online require a valid credit card to book any appointments.

Cancellation Policy

Suki Day Spa reserved your appointment time just for you. Should you need to reschedule or cancel your appointment, we kindly ask for 24-hours notice so that we can schedule another guest and keep our service provider booked. Appointments cancelled with less than 24-hours notice will be charged $25 processing fee. No shows without a phone call or those cancelling of any appointment will be charged a $35 cancellation fee. The charges will be applied to the credit card or gift card used to confirm your appointment. If there is no credit card or gift card on file, payment will be required prior to or on arrival of your future appointment. Payment in advance may be required for those with a history of no shows or cancelled appointments without 24-hours advance notice. Thank you for your kindly understanding.


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